Licence Information
This page sets out the licensing status, corporate details, regulatory obligations and compliance framework applicable to Paradise Win Casino, operated for players in New Zealand. The information below is provided in the interest of full transparency and reflects the operator’s ongoing obligations under applicable international gaming law.
Operator Details
Legal Entity and Registration
Paradise Win Casino is owned and operated by Winzon Group Limited, a company duly incorporated and registered under the laws of Malta. The platform is administered under the corporate governance standards applicable to Malta-registered entities, including obligations relating to corporate transparency, beneficial ownership disclosure and financial accountability.
All contractual relationships between players and Paradise Win Casino are governed by the terms and conditions established by Winzon Group Limited in its capacity as the licensed operator. Players may contact the operator directly through the official support channels for any queries relating to the operator’s legal identity or corporate status.
Gaming Licence
Issuing Authority and Licence Reference
Paradise Win Casino holds a B2C Gaming Service Licence issued by the Malta Gaming Authority (MGA) under licence reference number MGA/B2C/717/2019. This licence authorises the operator to provide remote gaming services, including online casino games, to eligible players in permitted jurisdictions worldwide.
The Malta Gaming Authority is a public regulatory body established under the laws of Malta and is recognised internationally as one of the most rigorous and respected gaming regulators in the world. The MGA exercises ongoing supervisory authority over all licensees, including regular audits, compliance inspections and enforcement action where required.
The licence held by Winzon Group Limited is of the B2C (Business-to-Consumer) type, specifically authorising the direct provision of gaming services to end users. This class of licence requires the operator to comply with a comprehensive body of MGA regulations governing, among other things, player protection, game fairness, financial integrity and responsible gambling.
Players may verify the authenticity and current status of this licence at any time through the Malta Gaming Authority’s official public register, available at www.mga.org.mt.
Territorial Scope and Eligibility
Territory of Service and Player Eligibility
Paradise Win Casino provides its services to players located in New Zealand and other permitted international jurisdictions. The operator does not accept registrations or wagers from residents of jurisdictions where online gambling is expressly prohibited or where the operator holds no authorisation to offer services.
New Zealand does not currently operate a domestic licensing regime for online casino operators. The Gambling Act 2003 (New Zealand) regulates gambling within New Zealand’s territorial jurisdiction but does not prohibit New Zealand residents from accessing online casino services operated and licensed offshore. Paradise Win Casino operates under its MGA licence in compliance with the laws of its licensing jurisdiction and conducts its operations in a manner consistent with applicable international standards.
All persons seeking to register an account with Paradise Win Casino must be at least 18 years of age. This requirement is absolute and is not subject to any exception. The operator employs identity verification procedures to confirm that all registered players meet the minimum age requirement before any real-money wagering activity is permitted. Registration by any person under the age of 18 is strictly prohibited, and any account found to belong to an underage individual will be suspended and closed immediately, with any funds held in such account addressed in accordance with applicable regulatory requirements.
Anti-Money Laundering and Know Your Customer Policy
AML/KYC Compliance Framework
Paradise Win Casino maintains a comprehensive Anti-Money Laundering and Counter-Terrorism Financing (AML/CTF) compliance programme in accordance with the requirements of the Malta Gaming Authority and applicable European Union directives on money laundering prevention, as transposed into Maltese law.
The operator’s AML policy is designed to prevent the use of the platform for money laundering, terrorist financing or any other form of financial crime. The policy is underpinned by a risk-based approach, under which the operator assesses the risk profile of each customer and applies enhanced due diligence measures where appropriate.
As part of its Know Your Customer (KYC) obligations, the operator requires all players to undergo a verification process prior to the processing of any withdrawal request and, in certain circumstances, prior to or during the course of deposit and gameplay. The verification process may require players to submit one or more of the following categories of documentation:
Proof of identity, such as a government-issued passport, national identity card or driver licence; proof of residential address, such as a recent utility bill, bank statement or official government correspondence dated within the preceding three months; proof of payment method, such as a copy of the card or account used to fund the player’s account; and, where required by the operator’s risk assessment procedures, evidence of source of funds or source of wealth.
All documentation submitted for KYC purposes is treated as strictly confidential and is processed solely for the purposes of regulatory compliance and fraud prevention. The operator retains KYC records for a minimum of five years from the date of the closure of a player account or the completion of a relevant transaction, as required by applicable law.
The operator reserves the right to suspend or restrict account activity, delay the processing of withdrawals or report suspicious activity to the relevant competent authorities where there are reasonable grounds to suspect that a player’s account is being used in connection with money laundering, fraud or any other unlawful activity. Such actions are taken in fulfilment of the operator’s legal obligations and do not constitute a breach of the operator’s contractual obligations to the player.
A designated Money Laundering Reporting Officer (MLRO) is appointed within the operator’s organisation and bears responsibility for the oversight of the AML/CTF compliance programme, the assessment of internal suspicious activity reports and liaison with relevant regulatory and law enforcement authorities where required.
Data Protection and Privacy
Protection of Personal Data
Winzon Group Limited processes the personal data of its players in compliance with applicable data protection legislation, including the General Data Protection Regulation (EU) 2016/679 (GDPR) as incorporated into Maltese law, and in accordance with MGA requirements relating to the handling of player data.
Personal data collected by the operator is processed for the following lawful purposes: the performance of the contract between the operator and the player, including account registration, gameplay and financial transactions; compliance with legal obligations applicable to the operator, including AML/KYC obligations and regulatory reporting; the pursuit of the operator’s legitimate interests in maintaining the security and integrity of its platform; and, where separately obtained, on the basis of the player’s consent.
The operator implements technical and organisational security measures appropriate to the risk posed by its data processing activities. These measures include the use of Transport Layer Security (TLS) encryption for data transmitted between the player’s device and the operator’s servers, access controls limiting the processing of personal data to authorised personnel, and procedures for the detection and notification of personal data breaches in compliance with applicable regulatory requirements.
Player data is not sold to third parties. Data may be shared with service providers engaged by the operator under appropriate data processing agreements, with regulatory authorities as required by law, and with payment processors and financial institutions for the purpose of facilitating transactions. Where data is transferred outside of the European Economic Area, the operator ensures that appropriate safeguards are in place in accordance with applicable data protection law.
Players have the right to request access to their personal data, to seek correction of inaccurate data, and to request erasure of data in circumstances permitted by applicable law. Requests relating to data subject rights may be submitted to the operator’s designated data protection contact through the official support channels listed on this website.
Further information regarding the operator’s data processing practices is set out in the Privacy Policy, which forms part of the operator’s terms and conditions.
Responsible Gambling
Player Protection and Responsible Gambling Measures
Paradise Win Casino is committed to the promotion of responsible gambling and the protection of vulnerable players. The operator’s responsible gambling framework is implemented in accordance with MGA requirements and reflects recognised best practice in the area of player harm prevention.
The following tools are available to all registered players and may be accessed through the player’s account settings:
Deposit limits: Players may set daily, weekly or monthly limits on the amount deposited into their account. Once a limit is set, it takes effect immediately. Increases to an existing limit are subject to a cooling-off period before they become effective.
Loss limits: Players may set daily, weekly or monthly limits on the amount they are willing to lose during any given period.
Session time limits: Players may set limits on the duration of their gaming sessions, with the option to receive notifications when a session limit is approaching.
Reality checks: Players may configure regular on-screen notifications reminding them of the duration of their current gaming session and their net gaming position during that session.
Cooling-off periods: Players who wish to take a temporary break from gambling may request a cooling-off period, during which access to real-money gameplay will be suspended. Cooling-off periods take effect immediately upon request.
Self-exclusion: Players who wish to exclude themselves from the platform for an extended period may request self-exclusion. Self-exclusion requests are processed promptly and result in the immediate suspension of the player’s ability to log in to their account and participate in real-money gaming. Players who self-exclude are not solicited by marketing communications during the exclusion period. Self-exclusion may be requested for a fixed period or on an indefinite basis.
The operator trains its customer-facing staff to identify indicators of problem gambling and to respond appropriately, including by providing information about available support resources and player protection tools.
Players who are concerned about their gambling behaviour are encouraged to contact the operator’s support team, who can assist with the activation of responsible gambling tools. Players may also seek assistance from independent problem gambling support organisations, including the New Zealand Problem Gambling Foundation (problemgambling.org.nz) and the Gambling Helpline (0800 654 655), both of which provide free and confidential support services to New Zealand residents.
Dispute Resolution
Complaints and Dispute Resolution Procedure
The operator maintains a formal complaints procedure for the resolution of disputes arising between players and the operator. Players who have a complaint or dispute are encouraged to contact the operator’s customer support team in the first instance, providing full details of the nature of the complaint and any relevant supporting documentation.
The operator aims to acknowledge all complaints within 48 hours of receipt and to resolve complaints within a reasonable timeframe. Where a complaint cannot be resolved to the player’s satisfaction through direct engagement with the operator, the player may escalate the matter to the Malta Gaming Authority, which provides a Player Support Unit for the resolution of disputes involving MGA-licensed operators.
Information regarding the MGA’s player complaints process is available on the MGA’s official website at www.mga.org.mt. Players may also have recourse to alternative dispute resolution schemes approved by the MGA, details of which are available from the operator upon request.
Nothing in the operator’s complaints procedure affects the player’s statutory rights or their right to seek redress through competent judicial or regulatory authorities.
Regulatory Compliance Statement
Paradise Win Casino operates in compliance with the conditions of its MGA licence, the applicable laws of Malta and the standards and guidelines published by the Malta Gaming Authority from time to time. The operator is subject to ongoing regulatory oversight by the MGA, including periodic audits of its gaming systems, financial arrangements, AML/CTF controls and player protection measures.
The operator conducts its business with a commitment to fairness, transparency and the protection of its players. All games offered on the platform are supplied by licensed and regulated software providers whose random number generation systems are certified by independent testing laboratories accredited to internationally recognised standards.
This Licence Information page was last reviewed and updated in April 2026. Players are advised to review this page periodically, as the information contained herein may be updated to reflect changes in the operator’s regulatory status or compliance obligations.